NERUCA’s Identify, Isolate, Inform: H5N1 Avian Flu Preparedness for Urgent Care

Is your urgent care center ready if a patient walks in with symptoms of avian flu? This one-hour preparedness webinar will walk your team through everything you need to know — from recognizing H5N1 risk factors to implementing the right infection control steps in real time. Developed in partnership with the NYC Department of Health and Mental Hygiene (DOHMH) and tailored specifically for the urgent care setting, this session is the first step in your site’s participation in the NYC H5N1 Mystery Patient Drill program.

Learning Objectives:
1. Describe the clinical presentation and epidemiological risk factors associated with Avian Influenza (H5N1) in the urgent care setting.
2. Apply the Identify, Isolate, and Inform (III) framework to triage and manage a patient presenting with symptoms consistent with a novel infectious illness.
3. Identify key infection control measures — including source control, appropriate PPE, and patient isolation protocols — relevant to urgent care operations.
4. Outline their site’s notification and escalation procedures when a suspected infectious disease case is identified.
5. Recognize gaps in current preparedness and articulate at least one action step to strengthen their site’s readiness ahead of the Mystery Patient Drill.